Google Wave: What Might Email Look Like If It Were Invented Today? - O'Reilly Radar

http://radar.oreilly.com/2009/05/google-wave-what-might-email-l.html

[ ED Note: Keep an eye out for Googles launch of Wave, it could mean a quantum leap in productivity for communications and team based collaboration. Check the link out above for the full article and if you have time view the Wave Demo on YouTube embedded below]

Yesterday's Google I/O keynote highlighted the power of HTML 5 to match functionality long experienced in desktop applications. This morning, Google plans to announce an HTML 5-based application - still very much in the early stages of development - that represents a profound advance in the state of the art.

Lars and Jens Rasmussen, the original creators of Google Maps, will take the stage to unveil their latest project, Google Wave. As Lars describes it, "We set out to answer the question: What would email look like if we set out to invent it today?"

That is exactly the right question, and one that every developer should be asking him or herself. The world of computing has changed, profoundly, yet so many of our applications bear the burden of decades of old thinking. We need to challenge our assumptions and re-imagine the tools we take for granted. It's perhaps no accident that this project, carried out secretly at Google's Sydney office over the past two years, had the code name Walkabout. That's the Australian aboriginal tradition of going off for an extended period to retrace the songlines and learn the world anew.
In answering the question, Jens, Lars, and team re-imagined email and instant-messaging in a connected world, a world in which messages no longer need to be sent from one place to another, but could become a conversation in the cloud. Effectively, a message (a wave) is a shared communications space with elements drawn from email, instant messaging, social networking, and even wikis.

It turns out that Jens had the idea back in 2004, when Google first acquired the company that became Google Maps. As Lars tells the story:

We were excited to join Google and help create what would become Google Maps. But we also started thinking about what might come next for us after maps.

As always, Jens came up with the answer: communication. He pointed out that two of the most spectacular successes in digital communication, email and instant messaging, were originally designed in the '60s to imitate analog formats — email mimicked snail mail, and IM mimicked phone calls. Since then, so many different forms of communication had been invented — blogs, wikis, collaborative documents, etc. — and computers and networks had dramatically improved. So Jens proposed a new communications model that presumed all these advances as a starting point....

We started with a set of tough questions:

Why do we have to live with divides between different types of communication — email versus chat, or conversations versus documents?

Could a single communications model span all or most of the systems in use on the web today, in one smooth continuum? How simple could we make it?

What if we tried designing a communications system that took advantage of computers' current abilities, rather than imitating non-electronic forms?

Responding in Context

Let's say I want to communicate with someone. I start a wave, just as I might start an email message. The recipient(s) see an incoming wave, just as they see an email today. Where the magic starts is with replies. In email, you have the choice of including no context, only a portion of the message you're replying to, or the whole thing. In the first case, you need to go back to the original message for context; in the second, you have wasted copies going back and forth. Come into the middle of a long thread and you may be replying to a discussion that has already moved on or covered the point you want to express. But what if there were only one message, shared in the cloud? Now, your comment on the second paragraph is attached directly to that point in the conversation. There are no redundant copies of portions of the message, as replies are seen in context.